For ages 21+ only

v789 Responsible Gaming

v789 is by your side for a safe and controlled gaming experience — with deposit limits, self-exclusion, and round-the-clock support.

Our Responsible Gaming Policy

So that the enjoyment of sport and entertainment never turns into a problem

v789 believes that online gaming should be an enjoyable, controlled, and fully safe experience. Our platform is built with Bangladeshi players in mind, and we are mindful of every user's mental and financial wellbeing.

Gambling or online betting can be enjoyed as a form of entertainment, but it should never be considered a primary source of income. At v789 we want every player to play with awareness and responsibility.

On this page you will learn how to use v789's protection tools, when to seek help, and how to keep your gaming experience healthy and enjoyable.

Important reminder

  • To play on v789 you must be at least 21 years old.
  • Gaming is for entertainment only — never play with borrowed money or debt.
  • Do not keep increasing your bets in hopes of recovering lost money.
  • Avoid playing when you are under stress or feeling depressed.

Signs of problem gambling

If any of the following apply to you, it may be time to seek help:

  • Spending more than your set budget
  • Repeatedly playing to try to recover lost money
  • Gambling at the expense of family or work
  • Unable to stop playing
  • Hiding your gambling from family members
  • Placing bets with borrowed money
  • Feeling restless or anxious when not playing

Immediate help

Our support team is always ready to help with any issue. On v789 you can reach us via 24/7 live chat and email:

[email protected]

Our Protection Tools

v789 offers multiple effective ways to keep your gaming in check

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately. A waiting period applies if you want to increase a limit, but limits can be reduced instantly.

Daily limit Weekly limit

Loss Limit

Set a cap on how much you can lose within a given period. When you reach this limit, your account will automatically close the session so your financial losses stay under control.

Automatic protection

Session Time Limit

Set a maximum duration for each gaming session in advance. When time is up, v789 will alert you and close the session if needed. Avoiding long sessions is important for mental wellbeing.

Healthy habits

Time-Out Break

If you feel you need a break, take a time-out for anywhere from 24 hours to 30 days. During this period no betting or deposits can be made from your account. You can return to normal play once the break ends.

1 day — 30 days

Self-Exclusion

If gaming is getting out of control, use the option to exclude yourself for an extended period. Self-exclusion can be applied from 6 months up to permanently. Once active, the account will be completely deactivated.

6 months — Permanent

Reality Check Notifications

At regular intervals, v789 will remind you how long you have been playing and how much you have spent. These alert messages give you the opportunity to decide whether to stop or continue.

Regular reminders

How to use the protection tools

Set your gaming limits in just a few steps

  • Log in to v789

    Log in to your account and go to profile settings.

  • Find the "Responsible Gaming" section

    Click on Responsible Gaming from the account menu.

  • Choose your limit

    Pick whichever you need — deposit limit, loss limit, session time, or time-out.

  • Confirm

    Save your preferences. Most limits take effect immediately.

  • Contact support

    If you need self-exclusion or further assistance, write to us via live chat or at [email protected].

Core Principles of Responsible Gaming

Keep these points in mind to build healthy gaming habits

Set a budget first

Decide how much you will spend before you start playing. This budget must come from money separate from household and everyday expenses.

Set a time limit

Decide how long each gaming session will last before you begin. Playing for hours on end can lead to mental fatigue.

Do not count on winning

Every game is primarily for entertainment. There is no guarantee of winning — so be mentally prepared to lose on every bet.

Let your family know

Talk openly with the people close to you. Gaming in isolation increases the risk of developing a problematic addiction.

Age Verification & Minor Protection

v789 strictly enforces a 21+ age requirement

To register on v789 and play any game, a user must be at least 21 years old. We confirm age during account verification and may request proof of identity in cases where it is in doubt.

Follow the precautions below to prevent younger family members from accessing your account:

  • Always log out after using a computer or phone.
  • Do not share your v789 account password with anyone.
  • Do not leave your gaming account open in front of children or teenagers.
  • You may use parental control software on mobile devices.

If you believe a child or underage person you know is attempting to access online gaming, please notify our support team.

21+

For ages 21 and above only

v789 strictly prohibits gaming by minors

Help & Support

You are not alone — if you have a problem, we are always here for you

24/7 Live Chat Support

At any time — day or night — v789's support team is here for you. Help is available in both Bengali and English. Feel free to share any gaming-related concerns or issues.

Contact by Email

For any responsible gaming request — self-exclusion, setting limits, or closing your account — email us at:

[email protected]

Professional Help

If you feel that gaming is having a negative impact on your life, seek help from mental health professionals alongside family and friends. This is a sign of courage, not weakness.

Frequently Asked Questions

Common questions about responsible gaming

After logging into your account, go to the "Responsible Gaming" section in your profile settings. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing a limit may require a waiting period.

You can choose self-exclusion ranging from 6 months to permanent. If an active exclusion period has not ended, it is not possible to reactivate the account. In the case of permanent exclusion, reactivation involves a more complex process.

During a time-out, no new bets or deposits are allowed, but withdrawing your balance is generally still available. The minimum withdrawal amount is ৳500 and processing is usually completed within 1 hour.

To play any game or place any bet on v789, a user must be at least 21 years old. Age is verified during registration and proof of identity may be requested if needed. Accounts belonging to minors are closed immediately.

Yes, family members or friends can contact v789 support to raise concerns. Our team will review the matter confidentially and take the necessary steps. Support email: [email protected]

When reality check is enabled, v789 will show you a pop-up message at the interval you set (for example, every 30 minutes or every hour). This message will include a summary of your total playing time, total deposits, and total spend. You can choose to continue playing or end the session.

Enjoy the best games on v789 safely

Enjoy cricket betting, slots, or casino games within responsible limits. If you have questions, check the FAQ or contact our support directly.

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